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Arntzen Corporation ("Arntzen," "we," "us," or "our") respects your privacy and is committed to transparency regarding how we collect, use, disclose, retain, and protect personal information.
This Privacy Policy describes our information practices in connection with www.arntzenpipe.com (the "Website"), as well as related communications and business activities that result from interactions with the Website, such as requests for quotations, sales inquiries, customer communications, order processing, and direct-mail communications.
The Website is primarily intended for business professionals, customers, prospective customers, suppliers, and others seeking information about Arntzen's products and services.
This Privacy Policy explains:
You are not required to submit personal information simply to browse the Website. However, certain features, including requesting a quotation or asking to be contacted by an Arntzen sales representative, require information that allows us to respond to your request.
This Privacy Policy does not govern third-party websites or services that may be linked from the Website.
We collect information in several ways, including information you provide directly to us and information collected automatically when you interact with the Website.
When you submit a Request for Quote ("RFQ"), request contact from a sales representative, upload a file, or otherwise communicate with Arntzen, we may collect information including:
Some information may be required in order for us to process your inquiry or quotation, while other information may be optional.
Please do not provide sensitive personal information through our Website forms unless it is reasonably necessary for your request.
When you visit the Website or submit an online form, we and our service providers may automatically collect certain technical and usage information, including:
Our MODX website platform and hosting environment maintain server access logs that may include IP address, user-agent/browser information, requested URLs, country, internet service provider or network information, response information, and related security and diagnostic data. MODX also records an IP address in connection with Website form submissions. Form submissions also record date and time information.
The following summarizes the categories of personal information Arntzen may collect through the Website and related interactions.
|
Category |
Examples |
Purposes |
Retention Criteria |
|---|---|---|---|
|
Identifiers and customer-record information |
Name, email address, telephone number, mailing/business address, IP address and similar identifiers |
Responding to inquiries and RFQs; communicating with customers and prospects; maintaining business relationships; processing orders; security; recordkeeping |
Retained as reasonably necessary for the business relationship, inquiry, transaction, legal obligations, recordkeeping, dispute resolution, and other legitimate business needs |
|
Professional or business information |
Company name, job title, organization and business contact information |
Identifying the organization requesting information; sales communications; CRM records; quoting; customer service and account administration |
Retained as reasonably necessary for sales, customer relationships, business records, and legal obligations |
|
Commercial information |
RFQs, product interests, specifications, quotation history, order information, transaction-related records |
Preparing quotations; understanding customer requirements; processing and fulfilling orders; customer service; business planning and recordkeeping |
Retained as reasonably necessary for quotations, customer relationships, transactions, accounting, contractual requirements, and legal obligations |
|
Internet or electronic network activity |
Website activity, browser/device information, pages viewed, referring URLs, session information and cookie identifiers |
Website operation; analytics; performance measurement; security; fraud and spam prevention; Website improvement |
Retention varies depending on the technology, purpose, and service provider involved and is limited based on reasonable business, security, and legal needs. MODX server access logs may be retained for up to 366 days from collection, after which they are deleted or rendered anonymous |
|
Approximate location information |
General location inferred from IP address or location information voluntarily provided with an inquiry |
Website analytics; responding to inquiries; determining shipping, project, or delivery needs |
Retained according to the purpose for which the information was collected and applicable business or legal requirements |
Arntzen does not request payment card, debit card, or banking information through the Website, and payments are not processed through the Website.
We do not intentionally collect sensitive personal information through the Website for purposes that would require its use beyond ordinary and permitted business purposes.
We may obtain personal information from:
The Website uses or may use cookies and similar technologies to operate the Website, maintain Website functionality, understand how visitors interact with the Website, measure performance, prevent spam and malicious activity, and improve our services.
Known technologies currently used or being configured include:
Nonessential analytics and similar technologies are intended to be subject to the choices presented through our cookie consent tool.
Where available, visitors may use the cookie banner or cookie preference tool to accept, reject, or manage nonessential cookies and similar technologies.
If you withdraw or decline consent to certain technologies, some Website analytics or nonessential functionality may not operate or may operate differently.
Browser settings may also allow you to control or delete cookies.
We may use personal information for purposes including:
We may also create aggregated or de-identified information that does not reasonably identify an individual and use that information for analytics, business planning, Website improvement, and other lawful purposes.
The Website allows visitors to request quotations and request contact from an Arntzen sales representative.
Information submitted through these forms is provided to the Arntzen Pipe sales team by email.
When appropriate, information from an inquiry may subsequently be entered into Arntzen's CRM. This may include both information about the individual contact and the individual's company or organization.
If an inquiry results in an order or customer relationship, relevant information may also be transferred into Arntzen's ERP system and communicated to accounting or other personnel as reasonably necessary to process, administer, and fulfill the transaction.
Users may also upload drawings, specifications, purchase orders, or other documents through applicable RFQ forms.
Arntzen does not currently use Website RFQ or contact-form submissions to automatically enroll individuals in email marketing campaigns.
Arntzen may, however, use business contact and mailing-address information obtained through RFQs, inquiries, customer relationships, or similar business interactions to send physical direct-mail communications concerning Arntzen products and services.
We may disclose personal information when reasonably necessary to conduct our business, respond to inquiries, provide products and services, fulfill orders, maintain the Website, or comply with applicable law.
Categories of recipients may include:
Service providers may process personal information on our behalf in connection with services they provide to Arntzen and are subject to applicable contractual and legal requirements.
Arntzen does not sell personal information.
Arntzen does not share personal information for cross-context behavioral advertising or targeted advertising.
Arntzen has not sold personal information in the preceding 12 months and does not have actual knowledge that it sells or shares the personal information of consumers under 16 years of age.
Disclosures to service providers, contractors, freight providers, financial institutions, professional advisers, and similar parties for legitimate business purposes are not intended as sales of personal information.
Arntzen retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected or subsequently used, including responding to inquiries and RFQs, maintaining customer and prospective customer relationships, fulfilling orders and contractual obligations, maintaining appropriate business and transaction records, complying with legal and regulatory obligations, resolving disputes, and establishing or defending legal claims.
Retention periods may vary depending on:
Certain service providers may maintain specific retention schedules. For example, MODX may retain Website server access logs for up to 366 days from collection, after which the logs are deleted or rendered anonymous.
When personal information is no longer reasonably necessary for these purposes, Arntzen may delete, anonymize, or otherwise appropriately dispose of the information, subject to applicable legal, contractual, regulatory, and legitimate business requirements.
Arntzen uses reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
These safeguards include measures such as:
No electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, although we take reasonable steps to protect personal information, we cannot guarantee absolute security.
Depending on where you reside and applicable law, you may have rights regarding your personal information.
These rights may include the right to:
Rights vary by jurisdiction and are subject to legal limitations and exceptions.
We may need to verify your identity before processing certain requests. Verification may involve matching information you provide with information already maintained by Arntzen or requesting additional information reasonably necessary to verify the request.
If you are a California resident, the California Consumer Privacy Act, as amended ("CCPA"), may provide you with additional rights regarding your personal information.
You may request information concerning:
You may request deletion of personal information Arntzen has collected about you, subject to exceptions provided by law.
For example, certain information may need to be retained to complete a transaction, fulfill contractual obligations, maintain appropriate business records, comply with legal requirements, protect security, resolve disputes, or exercise or defend legal claims.
You may request correction of inaccurate personal information maintained by Arntzen.
Arntzen will not unlawfully discriminate or retaliate against you for exercising rights provided by applicable privacy law.
Arntzen does not sell personal information and does not share personal information for cross-context behavioral advertising.
Arntzen does not intentionally use or disclose sensitive personal information collected through the Website for purposes that would require a separate right to limit under the CCPA.
Requests to know, access, correct, or delete personal information may be submitted through the following methods:
Email: pipesales1@arntzencorp.com
Toll-Free Telephone: (800) 821-3475
We will confirm receipt and respond to requests within the time periods required by applicable law. California law generally requires confirmation of qualifying requests within 10 business days and a substantive response within 45 calendar days, although an additional extension may be available when permitted by law.
A California resident may designate an authorized agent to submit a privacy request on their behalf.
We may request documentation establishing the agent's authority and may separately verify the identity of the person who is the subject of the request, as permitted by law.
Where applicable, we will process legally recognized browser-based privacy preference signals, such as Global Privacy Control, as required by applicable law.
Because Arntzen does not sell personal information or share it for cross-context behavioral advertising, a sale/sharing opt-out may not result in additional action beyond the privacy and cookie preferences already available to the visitor.
The Website is being configured to provide visitors with a cookie consent and preference-management tool.
Nonessential cookies and analytics technologies are intended not to operate until a visitor provides the applicable consent through the cookie banner.
Where available, you may change or withdraw your cookie preferences through the Website's cookie settings mechanism.
Your cookie choices are separate from requests to access, correct, or delete personal information maintained by Arntzen.
The Website and Arntzen's services are intended primarily for business and commercial audiences and are not directed toward children under 13 years of age.
Arntzen does not knowingly collect personal information from children under 13 through the Website.
We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age. Arntzen does not sell personal information or share personal information for cross-context behavioral advertising generally.
If we learn that personal information from a child under 13 has been collected through the Website without appropriate authorization, we will take reasonable steps to delete the information.
The Website may include links to websites, applications, or services operated by third parties.
Arntzen does not control and is not responsible for the privacy, security, content, or information practices of third-party websites or services.
We encourage visitors to review the privacy notices of third-party websites before providing personal information.
ARNTZEN CORPORATION is based in the United States.
If you access the Website or provide information from outside the United States, your information may be processed or maintained in the United States or other locations in which our service providers operate.
Individuals located outside the United States may have additional rights under applicable local privacy laws. We will respond to applicable privacy requests as required by law.
We may update this Privacy Policy periodically to reflect changes in:
When we update this Privacy Policy, we will revise the "Last Updated" date at the top of the policy.
Where required by law, we may provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
For questions regarding this Privacy Policy or Arntzen's privacy practices, please contact:
ARNTZEN CORPORATION
Sharon Location
458 W School St
Sharon, WI 53585
United States
Woodstock Location
14600 Washington St
Woodstock, IL 60098
United States
Privacy Email: pipesales1@arntzencorp.com
Toll-Free Privacy Request Number: (800) 821-3475
